This Privacy Policy describes how Luvitho Sistemas e Consultoria em TI ("Luvitho", "we") collects, uses, stores, shares and protects personal data, in accordance with Law No. 13,709/2018 (Brazilian General Data Protection Law, LGPD) and other applicable rules. By using our website or contacting us, you confirm that you are aware of this Policy.
Contents
1. Who the data controller is
The controller responsible for processing your personal data is:
- Luvitho Sistemas e Consultoria em TI
- Company ID (CNPJ): 65.981.361/0001-01
- Email for privacy matters: suporte@luvitho.com.br
2. Data we collect
2.1. Data you provide to us
When you fill in the contact form, reach us through our channels (email, phone or WhatsApp) or send a CV for a role, we collect:
- Name;
- Email;
- Company (when provided);
- Subject and the content of the message that you send, including attachments such as a CV.
2.2. Data collected automatically
While you browse, technical data may be collected, such as IP address, device and browser type, pages visited and date and time of access, through server logs. Audience measurement is done with Plausible Analytics, which does not use cookies and produces only aggregate statistics (see section 5).
3. Purposes and legal bases
We process your personal data for the purposes below, always supported by a legal basis set out in the LGPD (art. 7):
- Responding to contacts and requests: to answer your request, hold commercial conversations and evaluate job applications. Legal basis: preliminary procedures and performance of a contract (Art. 7, V) and/or legitimate interest (Art. 7, IX).
- Sending proposals and requested information. Legal basis: preliminary procedures related to a contract, at your request (Art. 7, V).
- Improving the site and its security: aggregate audience measurement and abuse prevention, such as automated form submissions. Legal basis: legitimate interest (Art. 7, IX).
- Meeting legal and regulatory obligations. Legal basis: compliance with a legal or regulatory obligation (Art. 7, II).
4. Sharing and processors
Luvitho does not sell your personal data. Sharing happens only with service providers acting as processors, to the extent necessary for the purposes above, such as:
- Email delivery service (Resend): to deliver contact form messages to our team;
- Hosting and infrastructure providers: to keep the site online, load the site's fonts (Google Fonts) and measure the audience (Plausible Analytics).
We may also share data when required by a competent authority or for the regular exercise of rights.
6. How long we keep it
We keep data only for as long as necessary for the purposes for which it was collected or to meet legal obligations. Contact messages and commercial relationship data are kept while there is a legitimate interest or an ongoing relationship and are then securely deleted or anonymized.
7. Information security
We adopt reasonable technical and administrative measures to protect personal data against unauthorized access and accidental or unlawful destruction, loss, alteration or disclosure, including encrypted traffic (HTTPS) and access control. No system is completely immune to failure, but we review these measures to reduce the risks.
8. Your rights as a data subject
Under art. 18 of the LGPD, you may at any time request:
- confirmation that processing exists;
- access to the data;
- correction of incomplete, inaccurate or out-of-date data;
- anonymization, blocking or deletion of unnecessary data or data processed in breach of the law;
- data portability;
- deletion of data processed on the basis of consent;
- information about who we share your data with;
- withdrawal of consent.
To exercise your rights, write to suporte@luvitho.com.br. We will reply as soon as possible, within the legal deadlines. You may also file a complaint with the National Data Protection Authority (ANPD).
9. International transfers
Some processors (for example, email, infrastructure and audience measurement services) may process data on servers located outside Brazil. In those cases, we seek to ensure the transfer takes place under the cases provided for in Art. 33 of the LGPD, with adequate protection safeguards.
10. Children's data
Our services are aimed at companies and at an adult audience. We do not knowingly collect data from children or adolescents. If you identify such collection, please contact us so we can take the appropriate steps.
11. Changes to this Policy
This Policy may be updated at any time to reflect legal changes or changes in our operation. The "last updated" date at the top indicates the version in force. We recommend reviewing it periodically.
12. How to reach us
Questions about privacy and data protection? Talk to Luvitho by email at suporte@luvitho.com.br or through the contact page.